- Q: I placed my order, but there was in error. How do I fix this?
A: The easiest way to modify your order is to cancel the incorrect order, and place another order. If you just need to add something to your order, please create an additional order and select "Add to Existing Order" as your shipping option.
- Q: Should I create an account to checkout, or just checkout as a guest?
A: An account is unnecessary in order to purchase a product but may be helpful to have for future purchases.
- Q: I do not have a PayPal account, how should I place my order?
A: You do not need a PayPal account to place an order; we accept most major credit cards.
- Q: I would like to order a customized JuiceBox, how do I go about doing that?
A: Please use the customizable JuiceBox product for this - you can do things like: upgrade the ampacity of your station to exceed 10kW, order without input cables, order with extended input cables, etc.
- Q: I'm interested in a DIY kit version of the JuiceBox Product. Is this still offered?
A: We no longer offer kit versions of the JuiceBox, but we do still offer components for modifications.